EVCOME EV charging stations for better life---Top EV charging stations manufacturers & suppliers in China.
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EVCOME EV charging stations for better life---Top EV charging stations manufacturers & suppliers in China.
Author: EVCOME-EV Chargers Manufacturers
The AC charging gun cannot be pulled out. This should be a problem that many electric vehicle owners will encounter. No matter how they use the screen to unlock, or the charging gun button to unlock, or the door to unlock, they just cannot be pulled out. Pull it out hard, afraid that the charging port will be damaged by pulling it out. If you don’t pull it out hard, you won’t be able to pull it out, and you will be anxious to see it. But don't worry, there is always a way to help you pull out the charging gun. 1. Press“emergency pull over”The button may be locked due to the locking function of the charging gun interface to avoid disconnection during charging. You can try to find the emergency unlocking device, because there are many types of charging cables, the position of the unlocking port may be different. It is best to reserve a screwdriver in the car, which can come in handy at this time. Insert the screwdriver into the unlocking port and turn it towards the gun head to unlock it. 2. Start charging again and click to start charging. After 20 seconds, the charging will end, and the locking mechanism can be unlocked with a high probability. In addition, some users reported that after unlocking the door, the charging gun will be automatically unlocked, but this method is not available for all models. 3. Call the customer service number Generally, there will be a customer service number on the charging pile. You can call the phone for consultation, or you can call the customer service number of the 4S shop for help, inform the charging pile code, and the customer service background will unlock it. After trying the above methods, if the charging gun still cannot be pulled out, then only the hardware may be damaged. This kind of problem can only be called for repair and wait for the engineering personnel to deal with it on site.
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